Frequently asked questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners such as UPS, USPS, FedEx and DHL. You’ll be asked to select a delivery method during checkout.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We apologize if your item arrived damaged. Please email us your order number and a picture of the damage. We will happily refund or replace your item.
You can contact us through our contact page or through chat! We will be happy to assist you with your inquiry.
Please send an email to email@example.com, title the subject "Warranty Registration". You will get a reply with a registration form.
The warranty is a 5 year warranty for manufacturer's damage on the item.
Please call us at 1-718-387-0512 Ext 233 for assistance with any wholesale inquiries
We will always give you a discount! Chat or email us for your discount code!
Any Other Question?
If you still haven't received an answer to your question, you can contact us through one of the options below, and we will get back to you as soon as possible and assist you.